Roeland has an ability to both listen and hear what is being said.

All of our coaching sessions were online, which may have proven a problem in developing a working relationship — but it didn’t. This is partly due to Roeland’s very relaxed and calm manner and his being a genuinely approachable person. Roeland worked with me over a number of months and helped me identify where I could improve and take control over my professional interactions, in what had been a quite negative and confrontational work environment. His coaching helped me identify what I could do and how I could amend my behaviour to assist in shifting the perceptions of others. Roeland has an ability to both listen and hear what is being said, and is able to identify the key areas for improvement. I cannot recommend him highly enough.